Refund Policy
Last updated: 31 May 2026
30-day money-back guarantee
We offer a 30-day money-back guarantee on Clubhouse HQ subscriptions. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order using the email address you used at checkout, or contact us via the Contact page and we'll help you raise the request.
Renewals and cancellations
You can cancel your subscription at any time from your account settings or via paddle.net. Cancellation stops future renewals; you keep access until the end of the current billing period. If a renewal charge was unintentional, contact us within 30 days of the renewal date and we'll arrange a refund.
Statutory rights
Nothing in this policy affects your statutory consumer rights under UK or EU law, including any applicable right of withdrawal for digital services.
